A firm-level field experiment tested whether Vietnamese companies would comply better with government regulations if given the chance to provide feedback. Firms received no advance information but were offered opportunities during regulatory processes.

The results showed three clear impacts of this approach:

• Improved Legitimacy Perception 📈

Treated firms had more positive views about the government's authority

• Increased Cooperation 👥

These companies allowed auditors easier access to their facilities

• Higher Compliance Levels ⚖️

Factories showed greater adherence to regulatory standards

Interestingly, these outcomes occurred without any substantive comments being exchanged. The mere opportunity for input influenced behavior and perceptions, demonstrating a powerful effect.